Privacy Policy
Privacy Policy
Last updated: October 8, 2026
ATXCookking ("we," "us," or "our") is a private chef service based in Austin, Texas. This policy explains what information we collect, how we use it, and the choices you have. By contacting us or submitting a form, you agree to the practices described here.
Information we collect
Contact details: your name, phone number, and email address.
Service details: your zip code, household size, number of meals per week, preferred start date, and any dietary needs or food allergies you share with us.
Form submissions: information you submit through our website, our intake form, or lead forms on Instagram and Facebook. When you submit a lead form on Meta platforms, Meta passes the information you provide to us.
Communications: messages, texts, emails, and call notes from our conversations.
Website data: basic technical information such as browser type, pages visited, and cookies, collected through standard website tools.
How we use your information
To contact you about private chef services, including by phone call, text message, and email
To plan menus, account for allergies and dietary needs, and schedule service
To send you our intake form, quotes, and follow-up about availability
To improve our website and our services
To measure and improve our advertising
Text messages and calls
By submitting your phone number, you agree that we may call or text you about your inquiry and our services. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or by telling us you'd like us to stop contacting you.
How we share information
We do not sell your personal information. We share it only with:
Service providers that help us run our business, such as scheduling, email, form, and website tools
Meta (Facebook and Instagram), which hosts the lead forms and advertising we use
Authorities when required by law
These providers may only use your information to perform services for us.
Cookies and advertising
Our website and ads may use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to show relevant ads. You can control cookies through your browser settings and manage ad preferences in your Facebook and Instagram settings.
Food allergy and health information
If you tell us about allergies or dietary needs, we use that information only to prepare your meals safely. We do not share it except as needed to provide the service.
Data retention and security
We keep your information only as long as needed to provide our services and meet legal obligations. We take reasonable steps to protect your information, but no method of storage or transmission is completely secure.
Your choices
You can ask us at any time to see the personal information we hold about you, correct it, or delete it. Contact us using the details below and we'll respond promptly.
Children's privacy
Our services are intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last revised.